Solutions
Managed Services & Support
Keep critical applications and AI systems healthy after launch with proactive monitoring, maintenance, and a steady roadmap of improvements.
Capabilities
What this includes
Ensure reliability, performance, and continuous improvement with ongoing support.
- 01
Monitoring & incident response
Observability across applications, infrastructure, and AI quality metrics, with agreed response processes.
- 02
Maintenance & upgrades
Dependency updates, security patches, and platform upgrades handled before they become emergencies.
- 03
AI system operations
Ongoing evaluation, prompt and model updates, and cost tuning as usage patterns and models evolve.
- 04
Continuous improvement
A prioritized backlog of enhancements reviewed with your team on a regular cadence.
Business benefits
- Predictable support for business-critical systems
- Fewer incidents through proactive maintenance
- AI systems that keep performing as conditions change
- A partner who already knows your architecture
Technical approach
- Logging, metrics, tracing, and alerting
- Automated backups, recovery testing, and runbooks
- LLM evaluation, drift detection, and spend reporting
- Security patching and dependency management
A good fit when…
- You have launched systems without a dedicated team to run them
- AI features need ongoing tuning and oversight
- You want a long-term engineering partner
Related solutions
- AI Consulting & ImplementationIdentify high-value use cases, build AI solutions, and accelerate adoption with a clear roadmap.
- Custom Software DevelopmentBuild scalable web, mobile, and cloud applications with modern architectures and data platforms.
- Intelligent AutomationStreamline operations with AI-assisted workflows, process automation, and agentic systems that integrate with your tools.
Let's talk about Managed Services & Support
Share your goals and constraints. We'll help you shape the right first step and outline what a successful engagement looks like.
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DeepSphere
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